Shipping & Returns
Shipping Policy
At St. Francis Pet Shoppe, we want to make sure your furry family member receives their products in a timely and safe manner. We offer a range of shipping methods and packaging options to suit your needs, with costs varying based on your location and the weight of the items. Our goal is to provide you with a transparent and reliable shipping process to ensure your complete satisfaction. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from St. Francis Pet Shoppe. If for any reason you are not, we offer a hassle-free return and exchange policy. Simply contact us within 30 days of receiving your order to initiate a return or exchange. Please note that some items, such as personalized or perishable products, may not be eligible for return or exchange. In the event of a defective or damaged item, we will provide a full refund or exchange as soon as possible.